Frequently Asked Questions (FAQ)

How can I reach you?

For general information, PR inquiries, collaboration inquiries, or questions about your order please contact us at info@graydoggames.com or:

Gray Dog Games
100 Main Ave. #170
Hawley, PA 18428

What's the status of my order?

After you place your order you will receive an email confirming we have received it. And after we ship out your order you will receive another email with your tracking information. For any issues, don't hesitate to reach out at info@graydoggames.com.

What if I need to change my order?

Please email us at info@graydoggames.com if you wish to change or cancel your order and we'll do everything we can to accommodate your request.

Is Hand & Foot Remastered family-friendly/kid-friendly?

Yes, there is no “adult” content in the game. We have taught the game to people from 8 years old to 90. That said younger children may not grasp the game so we recommend players be 14 years or older to avoid disappointment.

Where you do you ship?

We currently ship to within the US and APO/FPO addresses. 

What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, Amazon Pay, Google Pay, and Crypto.

My game arrived damaged, what should I do?

If your copy of Hand & Foot Remastered arrives damaged, email your order number and a photo to info@graydoggames.com within 48 hours of receiving the delivery. We’ll happily replace your order.

What's your return policy?

30-Day Happy Game Guarantee

Order directly from us with confidence. If you're not happy with your game, contact us at info@graydoggames.com within 30 days and we'll make it right.

I'm a retailer, can I buy Hand & Foot Remastered at wholesale?

Yes! Please visit our wholesale page for more information.

I'm interested in covering Hand & Foot Remastered or interviewing the founders.

Whatever we can do to assist! Contact us at info@graydoggames.com.